Privacy Policy for Personal Data Processing on the Website archlab.ae
Dubai Digital Park
Date: February 5, 2026
This Privacy Policy for Personal Data Processing (hereinafter referred to as the “Privacy Policy”) has been developed in accordance with the applicable laws and regulations of the United Arab Emirates governing the protection and processing of personal data and applies to the website of ARCH LAB ARCHITECTURAL SOLUTIONS-FZCO, Tax Registration Number 105416462700001 (hereinafter referred to as the “Operator”), located at: https://archlab.ae (hereinafter referred to as the “Website”).
By using the Website and its services, the User unconditionally agrees to this Privacy Policy and the terms of processing their personal data specified herein. If the User does not agree with these terms, they must refrain from using the Website.
1. DEFINITIONS
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
- Website – an interactive set of web pages located at https://archlab.ae.
- Website Administration – authorized personnel managing the Website and determining the scope, purposes, and methods of processing personal data.
- User – an individual using the Website services and voluntarily providing personal data.
- Personal Data – any information relating to an identified or identifiable natural person.
- Processing of Personal Data – any operation or set of operations performed on personal data, whether automated or not, including collection, recording, organization, storage, updating, retrieval, use, transfer, anonymization, blocking, deletion, or destruction.
- Website Services – interactive software components of the Website enabling access to information and interaction with users.
- Cookies – small text files stored in the User’s browser.
When using the Website, certain anonymized statistical data may be automatically collected via cookies, including:
- type of action performed (clicks, navigation, etc.);
- date and time of access;
- page URL;
- referrer;
- IP address (used without identifying the User);
- browser and device information (User-Agent);
- Client ID;
- screen resolution;
- interaction with page elements;
- information about viewed services.
2. GENERAL PROVISIONS
This Privacy Policy applies only to the Website. The Operator is not responsible for third-party websites accessible via links on the Website.
Personal data includes:
- information provided directly by the User when using the Website;
- data automatically transmitted through the User’s device, including cookies, IP address, browser data, and technical characteristics.
By using the Website and providing personal data, the User consents to its processing in accordance with this Policy, unless otherwise required by law.
3. PURPOSES OF PERSONAL DATA PROCESSING
Personal data is processed strictly for lawful and predefined purposes, including:
- identification of the User for cooperation and service provision;
- provision of architectural, engineering, design, branding, furniture supply, and project completion services;
- communication with the User, including responding to inquiries and requests;
- improving Website performance and service quality;
- ensuring security and preventing fraud;
- providing customer and technical support;
- informing Users about services, technologies, and innovations;
- conducting analytics and research (in anonymized form);
- marketing and advertising activities (with User consent);
- maintaining communication and sending informational or promotional materials.
The Operator ensures that personal data is processed only as long as necessary for these purposes and takes reasonable steps to ensure accuracy and relevance.
4. SCOPE AND CATEGORIES OF PERSONAL DATA
The Operator processes only personal data necessary for the stated purposes, including:
- full name;
- phone number;
- email address;
- technical and usage data (IP address, cookies, browser data, access time, browsing history, etc.);
- other information provided by the User.
The Operator does not process sensitive or special categories of personal data (such as data relating to race, religion, political views, or biometric data).
5. CONDITIONS OF PROCESSING AND DATA TRANSFER
Personal data is stored in accordance with internal policies.
Confidentiality is maintained except where:
- the User has made data publicly available;
- disclosure is required by law;
- disclosure is necessary to provide services.
Personal data may be shared with third parties only:
- with User consent;
- to fulfill contractual obligations;
- as required by applicable law.
Processing methods include both automated and non-automated operations.
The User provides personal data voluntarily and gives consent freely.
Processing duration is limited to achieving stated purposes or as required by law.
Consent may be withdrawn by contacting: arch@archlab.ae
or by written request to:
ARCH LAB ARCHITECTURAL SOLUTIONS-FZCO
IFZA Property FZCO Building A1
Dubai Digital Park, Dubai Silicon Oasis
Dubai, United Arab Emirates
The Operator implements appropriate legal, technical, and organizational measures to protect personal data.
6. DATA RETENTION AND DELETION
Personal data is retained only for as long as necessary.
Processing is terminated when:
- purposes are achieved;
- consent is withdrawn;
- data is no longer required;
- unlawful processing is detected.
The Operator ensures correction, blocking, or deletion of inaccurate or unlawfully processed data within reasonable timeframes.
7. USER RIGHTS AND OPERATOR OBLIGATIONS
The Operator shall:
- process data lawfully and fairly;
- ensure confidentiality and security;
- respond to User requests;
- provide access to personal data upon request;
- update or delete data where required.
The Operator has the right to:
- determine necessary processing measures;
- engage third-party processors;
- continue processing where legally permitted.
The User shall:
- provide accurate data;
- update data when necessary.
The User has the right to:
- access their personal data;
- request correction or deletion;
- withdraw consent;
- file complaints with competent authorities or courts.
8. LIABILITY
The Operator is liable for violations of applicable data protection laws.
The User may seek compensation for damages caused by unlawful data processing.
9. DISPUTE RESOLUTION
Disputes shall be governed by the laws of the United Arab Emirates.
Before initiating legal proceedings, parties shall attempt to resolve disputes through written claims.
If no agreement is reached, the dispute shall be referred to a competent court in the UAE.
10. FINAL PROVISIONS
The Operator may amend this Privacy Policy at any time.
The updated version becomes effective upon publication on the Website.
If any provision conflicts with applicable UAE law, the law shall prevail.
For any questions regarding this Privacy Policy, please contact:
arch@archlab.ae
or by mail at the address указан above.